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Course Modules
• Future of Hotels
• Smart Technology Shaping The Hotel Industry
• Tourism And Its Trends
• Cho Meets The Hotel Manager
• Hands-on "There Is A Problem At The Hotel"
• Cho Sees A Travel Agent At The Wedding
• Hands-on "The Travel Agency"
• The Tour Manager Joins In
• Hands-on "The Travel Itinerary"
• Who Is The Tour Guide?
• Hands-on "Around The Town"
• Back To The Hotel With The Concierge
• Hands-on "Be The Concierge"
• Who Is This Tourism Online Reputation Manager
• Hands-on "Managing Comments"
Learning Outcomes
• Understand the future trends and developments in the hotel industry.
• Explore the impact of smart technology on hotels and the guest experience.
• Identify emerging trends in tourism and their implications for the industry.
• Learn about the role and responsibilities of a hotel manager.
• Develop problem-solving skills in managing hotel• related issues and challenges.
• Gain insights into the roles of travel agents, tour managers, tour guides, and concierges in the tourism industry.
Requirements
• Basic Mathematics knowledge required
Course Elements
• Quizzes
• Video Quests
• Video Scenarios
• Hands-on Activities
• Downloadables
• Videos
Course Overview
Cho is going to San Francisco! His family is going on a mini vacation there to attend his cousin's wedding and also to spend some time exploring the city. San Francisco is one of the most known technological hubs in the world. What will Cho find there? Let’s have a look.
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